Privacy Policy

The following is the privacy policy (“Privacy Policy”) of Prescription Care LLC, a Delaware company (“Prescription Care,” “our,” “us,” or “we”). This Privacy Policy is posted on our website (“Website”). Please read this Privacy Policy carefully. We will refer to you as “you” or “your” in this Privacy Policy. By agreeing to the Authorization & Subscription Agreement (“Agreement”) for services (“Services”), you agree to the terms of this Privacy Policy. This Privacy Policy also describes how Prescription Care collects and uses information you provide to us under the Agreement. The Agreement and the Privacy Policy may be collectively referred to as the Agreement, are intended to be read together, and in the event of conflict between the Agreement and this Privacy Policy, the terms of this Privacy Policy shall prevail. Your acceptance of the Agreement shall also become the effective date of this Privacy Policy (“Effective Date”). By entering into the Agreement, you accept the terms and conditions described in this Privacy Policy. You warrant and represent that you are at least 18 years of age and that you have the legal authority to enter into this Privacy Policy. Prescription Care and you are individually, a “party” and collective, the “parties.”

1. Personal Information.  By agreeing to the Agreement, you agree to provide the information requested in the Agreement completely and accurately, and to update your information.  So that we can perform the Services, we ask you to provide your name, a method by which to contact you (such as a telephone number or email address), your location, personal health information (“PHI”), nonpublic personal information, credit card information, and other information (collectively, “Personal Information”). You are responsible for keeping your Personal Information current.  Under the Agreement, you grant us authorization to contact pharmaceutical companies (to apply to their patient assistance programs (“PAP” or “PAPs”) and obtain prescription medications for which you may quality) and your physicians, and you permit us to send to and receive from PAPs participants and your physicians your Personal Information. Prescription Care is not a prescription drug manufacturer or distributor, and does not offer medical advice or provide prescriptions. Prescription Care may occasionally send informational emails, such as newsletters, to registered users. To opt out of these informational emails, please follow the “unsubscribe” directions in those emails. If we make functionalities available that permit you to access certain features of the Website that require a user name and password login, you will be responsible for selecting and keeping your user name and password confidential. You may not share or disclose your user name or password to anyone other than Prescription Care. You understand that you are responsible for all uses of the Website through your user name and password. You must notify Prescription Care immediately if you know of or suspect unauthorized use of your user name and password for this Website.  If you have questions or complaints regarding this Privacy Policy, you may contact us at [email protected]


3. HIPAA.   We shall comply with applicable Health Insurance Portability and Accountability Act (“HIPAA”) laws, which limits disclosures of your PHI, except to those PAPs, physicians, and other persons to whom you authorize us to make disclosures via a separate, standalone release of information form, or to persons as required by law or court order.  We will not use or disclose your nonpublic personal information or PHI other than as permitted or required by law or this Agreement. If you believe we have breached our HIPAA obligations to you, you may contact us at [email protected].

4. Children’s Privacy.  The Services are directed to people who are at least 18 years old and have legal capacity to enter into the Agreement and this Privacy Policy for oneself or someone else, such as for a minor child as a parent or legal guardian, or as an attorney-in-fact or as permitted or required by applicable law.   Prescription Care does not knowingly collect Personal Information from anyone under the age of 18, unless permitted or required by law. If you are aware that Prescription Care has collected Personal Information from someone under the age of 18 for a reason not permitted by this Privacy Policy or applicable law, please alert us at [email protected] and the information will be removed from our system immediately.

5. Personal Information Shared with Third Parties.  Except as expressly provided in this Privacy Policy or the Agreement, Prescription Care will not share your Personal Information with unaffiliated third parties without your permission. Prescription Care may share your Personal Information with affiliated third parties to provide the Services, it being understood that Prescription Care contracts with such affiliated third parties to provide certain aspects of the Services.  Prescription Care does not sell your Personal Information to third parties. Prescription Care may also provide aggregate statistical information (such as the city or state in which you live) to third parties to describe Prescription Care’s services to prospective partners, advertisers, and other third parties, and for other lawful purposes. Prescription Care will not, however, disclose any personally identifiable information to these parties without your express permission or as permitted by this Privacy Policy.

You understand and agree that we monitor usage on the Website and the Services, and that we may share your use of the Website and Services, including Personal Information, with law enforcement agencies and officials in response to inquiries or if we have reason to believe that your use of the Website and Services is for an unlawful purpose. We may also share your use of the Website and Services, including Personal Information, to third parties without your prior consent as required by law, a court order, a subpoena, legal process, governmental request, to investigate fraud, or as Prescription Care determines is necessary or advisable to protect its interests or your safety or the safety of others.

If Prescription Care is involved in a merger, acquisition, or sale of all or substantially all of its assets, you will be notified via email and a prominent notice on our Website of any change in control of Prescription Care or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

We may also provide your Personal Information to companies that provide services to help us with our business activities such as hosting providers or analytics providers. These companies are authorized to use your Personal Information only as necessary to provide these services to us.

California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, you may contact us [email protected].

If you have any questions about the ways in which Prescription Care protects your Personal Information, or if you wish to update or remove your Personal Information from Prescription Care’s database, you may contact us at [email protected].

We will retain your Personal Information for as long as your account is active or as needed to provide you Services, or as permitted by required by applicable law. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Subject to your right to remove Personal Information as described in Section 10 below and our right to remove information you post to our Website in violation of the terms of this Privacy Policy, your posted information may remain on the Website in perpetuity. Prescription Care reserves the right to remove your posted information at any time for any reason.

6. Cookies.  Prescription Care uses cookies on the Website. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not link the information we store in cookies to any personally identifiable information you submit while on the Website. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. When you login to the Website the session ID cookie allows us to maintain a unique and secure (encrypted) connection with the user. A persistent cookie remains on your hard drive for an extended period of time. We use persistent session cookies to assist in navigation and for showing custom messages for you. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use the Website, but your ability to use some areas of the Website, such as logging in, will be limited. The use of cookies by our partners, affiliates, tracking utility company, and service providers is not covered by this Privacy Policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, and service providers use session ID cookies to make it easier for you to navigate the Website.

7. “Do Not Track” Disclosure.  Certain web browsers may allow you to enable a “do not track” option that sends signals to the websites you visit indicating that you do not want your online activities tracked. This is different than blocking cookies as browsers with the “do not track” option selected may still accept cookies. We currently do not honor “do not track” signals. If we do so in the future, we will update this Privacy Policy accordingly.

8. Linking Policy.  The Website may contain links to other websites. Unless expressly stated, Prescription Care does not intend those links to be referrals or endorsements of the linked entities.   Some links are directed to affiliated third parties for the provision of Services. All other links are provided because they may be of interest to you and other Prescription Care users. Prescription Care is not responsible for the privacy policies or content of other websites. We encourage you to carefully read the privacy policy of any website you visit.  If you choose to tell a friend about our Services or Website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. Prescription Care stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at [email protected] to request that we remove this information from our database.  Our Website may include social media features, such as the Facebook Like button, the Twitter button, or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy policy of the company providing it. If we offer a feature that permits you to log in to the Website using sign-in services such as Facebook and Google, your interactions with their features are governed by the terms of use policies of such companies, as well as this Privacy Policy and our terms of use.

9. Security.  The security of your Personal Information is important to Prescription Care. When you enter sensitive information such as a credit card number to receive the Services, we encrypt the transmission of that information using secure socket layer technology (SSL). Prescription Care follows generally accepted standards to protect the Personal Information you submit to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

10. Posted Information.  If we offer a public message board feature on the Website, your voluntary disclosures of Personal Information on the Website’s message board may be collected and used by others. Prescription Care will not, however, include any Personal Information on our message boards unless you specifically include it in the content of your posting. To request removal of your Personal Information from our blog or community forum, contact us at [email protected]. In some cases, Prescription Care may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

11. Term and Termination.  The term of this Privacy Policy shall begin on the Effective Date and continue until terminated as expressly provided in this Privacy Policy or the Agreement (“Term”). The Agreement and the Privacy Policy shall run concurrently and if either terminates, then the other shall automatically terminate. You may terminate this Privacy Policy at any time by delivering an email to us at [email protected]. We may immediately terminate this Privacy Policy as required by law or due to your breach of any provision of this Privacy Policy in our determination. Termination will become effective immediately. Upon termination, all license rights granted herein shall immediately terminate, and you will not be allowed to use the Website or receive Services. The following Sections of this Privacy Policy shall survive termination or expiration of this Privacy Policy for any reason: 5, 8, and 11.

12. Notice.  Except as expressly permitted herein, all other notices provided for herein shall be effected either by recognized express courier, postage pre-paid, or by First Class United States Mail, postage pre-paid, return receipt requested, to the address listed on the Website in our case, and to the address you listed in your registration page in your case. Notice shall be deemed received on the date of our actual receipt, as evidenced by a written proof of delivery from such courier or receipt signed by us from the USPS.

Prescription Care Attn.  
Customer Service Department
7349 N Via Paseo Del Sur, Unit # 453
Scottsdale, Arizona 85258 
[email protected]

Last updated on December 11, 2019

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